Support and assistance

NSW Rural Mental Health Services - 1800 201 123
Contact this organisation if you require access to mental health services and support. 

Mental Health Line - 1800 011 511
For assessment and referral to mental health services.

Domestic Violence Line - 1800 656 463
Provides counselling and referral services for women experiencing domestic violence. 

Mensline Australia - 1300 789 978
Telephone and online counselling, information and referral service for men (24h)

Suicide Call Back Service - 1300 659 467
Telephone and online support service for those at risk of suicide

Australian Red Cross - 1800 812 028
Red Cross can provide personal support if you or your family have been affected by a disaster. 

Salvation Army - 1300 363 622
The Salvos can provide mental health support and assistance if you or your family have been affected by a disaster.

Headspace Maitland - 02 4931 1000
Headspace centres act as a one-stop shop for young people who need help with mental and physical health, alcohol and other drugs or work and study support. 

Lifeline - 13 11 14
Lifeline provides free, 24-hour telephone crisis support services. 

Police Assistance Line - 131 444
Contact the Police Assistance Line if you are a victim of a crime, other than life threatening or time critical emergency situations.

Disability Information Helpline - 1800 643 787

Provides information and referrals for people with disability who need help during COVID-19. 

TIS - 131 450

Provides access to phone and on-site interpreting services in over 150 languages

1800 RESPECT 24/7 - 1800 737 732

24-hour phone and online service providing confidential sexual assault and domestic & family violence counselling, information & referrals.

QLife - 1800 184 527

Australia-wide anonymous and free LGBTI peer support for people wanting to talk about sexuality, identity, gender, bodies, feelings or relationships. Call or webchat 3pm-12am. 

Aboriginal DFV Hotline -1800 019 123 
24-hour phone service for Aboriginal victims of crime. 

NSW Rape Crisis - 1800 424 017  (02) 9181 43 49 - TTY 
24-hour phone and online counselling service for anyone who is at risk of or has experienced sexual assault, family or domestic violence.

Compass Housing - Homelessness Access Program - 1800 718 207
Provides accommodation to assist those sleeping rough or experiencing homelessness to self-isolate during the COVID-19 pandemic. 

Communities and Justice NSW, Housing Contact Centre - 1800 422 322 
Department of Communities and Justice - Housing (DCJ Housing) provides a range of housing solutions for both the private rental market and Public Housing, Community Housing and Aboriginal Housing.

Link2home (Department of Family and Community Services) - 1800 152 152
Link2home provides assistance to people who are homeless or at risk of being homelessness by offering access to specialised support and accommodation services. 

Carrie’s Place - 02 4934 2585 (office hours) or 02 4933 1960 (after hours)
Carrie’s Place provides domestic violence and homelessness services.

Hunter Tenants Advice and Advocacy Service Advice line - 02 4969 7666 or 1800 654 504

NSW Fair Trading - 13 32 20
Residential Tenancy Support package applies to eligible COVID-19 impacted tenants and landlords. It includes a freeze on evictions and assistance for landlords who reduce rent. Visit the website. 

Sanctuary Place - 0401 020 400
Sanctuary Place provides safe, secure and dignified long and short term housing. Helping every Australian to have the security of a safe house to come home to, no matter their circumstance.

Legal Aid - 1300 888 529 or 02 4993 3400
Legal Aid can provide free legal advice on a broad range of issues including dealing with insurance companies,mortgage payments and tenancy advice. The service also visits the Cessnock Samaritans Information Neighbourhood Centre. 

Hunter Community Legal Centre - 02 4040 9120 
Provides free legal support in domestic violence, family law, credit and debt, traffic, fines and more.
Visit www.hunterclc.com.au

Law Access - 1300 888 529
Law Access NSW is a free telephone service that provides information for legal problems and contact details for services that might be able to assist.

Women’s Domestic Violence Court Advocacy Services - 1800 938 227 
Information, advocacy and referrals to assist women and their children who are or have been experiencing domestic and family violence, with their legal, social and welfare needs.

Cessnock Samaritans Information & Neighbourhood Centre - 02 4993 3400
124 Vincent Street, Cessnock
Emergency Relief Service provides short term emergency financial assistance including food and utilities vouchers. An assessment is required to determine eligibility. 

Kurri Kurri Community Centre - 02 4937 4555
251 Lang St Kurri Kurri
Low cost food and household goods available for pension/benefit card holders. Emergency food relief may also be available.  

Salvation Army - 1300 371 288
The Salvo's can provide short term emergency assistance such as food items. Call for assessment.

Food War Inc. Cessnock - (02) 4966 2987
137 Vincent Street, Cessnock.
Low cost groceries for pension/benefit card holders.

53 Station Street, Weston. 
Low cost groceries for pension/benefit card holders. See their Facebook page.

Baptist Church Hall, Corner King and Cooper Street, Cessnock. 
Free meals available. Check Facebook group to stay up-to-date. 

Northern Coalfields Community Care Association - (02) 4019 9700
Meals on wheels and home care support services. 

Rotary Club of Cessnock
Marthaville Arts and Cultural Centre, 200 Wollombi Road, Cessnock
Check Facebook page for details.  

Hunter Food Relief
Cessnock Bellbird Uniting Church – Corner Cooper and Cumberland St Cessnock. 
Free meals, food, groceries and social support available for people in need. See Facebook page to stay up-to-date.

Wollombi Connect Bus Service 
0499 359 659 or getconnected@nccca.com.au to register.
Every second Thursday leaves Laguna Community Hall at 9:30am (via Wollombi Tennis Club at 9:45am),  returns North Ave Cessnock (near Westpac) at 1:30pm (via Wollombi Tennis Club at 2:15pm).  Bookings are essential. $7.50 one way, or $15.00 return.

Lower Hunter Transport Services
Subsidised door to door transport for people and carers who find it difficult to use main stream services due to frailty, age, functional disability and for people with no access to a private car or unable to use public transport. For more information contact 4017 9750 or lowerhuntertransport@nccca.com.au