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Change to direct debit payments for rates

From 1 May 2025, all direct debit payments will be processed through the secure payment platform Payble. Visit the 'Paying your rates' page below for more information.

Paying your rates page
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You Are Here : Home / Residents

Residents

We provide a range of important services for our residents, including waste management, roads, rangers, property services and community support.

Roads

Find information on our road network, parking options and where to report a problem. Understand the requirements of carrying out works and events on the road reserve.

Rates

We answer your questions on rates, land valuation, fees and charges. Discover our range of payment options or find out if you're eligible for a rebate.

Property

Find more information on neighborhood concerns, trees, essential requirements for backyard pool and fire safety, and all other property related information.

Waste

Council’s Waste Service aims to deliver sustainable waste management and achieve a 66% diversion of waste from landfill.

Pets and animals

Pet registration, owner responsibilities and other animal concerns.

Community services and support

Council delivers a range of services, resources and celebrations that support our community to be connected, safe and creative.

Emergency information

Find information on how to stay informed in an emergency, being prepared and who to contact.

Crisis, disaster and recovery assistance

Useful information and resources for residents requiring disaster assistance.

Graffiti Removal

Information and resources regarding graffiti

Report an issue

To report an issue, please submit a form in the section best related to your request.

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Contact us

Cessnock City Council
62-78 Vincent Street 
Cessnock NSW 2325, Australia

PO Box 152, Cessnock NSW 2325

Australian Business Number
60 919 148 928

Customer Service
02 4993 4100

After Hours Emergency
02 4993 4100

General Enquiries
council@cessnock.nsw.gov.au

Media Enquiries
0409 733 731
media@cessnock.nsw.gov.au

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Our other sites

  • CCC Building Certifiers
  • Advance Greater Cessnock
  • Cessnock Disaster Dashboard
  • Cessnock City Libraries
  • PACC Performance Arts Culture Cessnock
  • Online Mapping System

Cessnock City Council acknowledges Aboriginal people as the traditional custodians of the land on which our offices and operations are located, and we pay our respects to Elders past, present and future.

We are committed to providing a website that is accessible to the widest possible audience, regardless of ability or technology. We are actively working to increase the accessibility and usability of this website and welcome your feedback. If you would like to provide feedback, require assistance or have encountered accessibility barriers, please email us on website@cessnock.nsw.gov.au or phone 02 4993 4100. 

Homepage photo credit: Destination NSW

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